We want you to be thrilled with your purchase, but we understand that sometimes things just don't work out. To start a return, there are two options:

(1) Log in to your account and navigate to your order, then select "Request Return". We will review your request ASAP and if approved, you will receive an email containing your return label.

(2) Send us an email at hello@shopmaccollection.com with your order number and the items you would like to return.

 

Store credit will be issued via email once we receive your return.

Clothing items may be returned within 30 days of receiving order for store credit only. To return an item from an online order for store credit, you must ship the item within 30 days of the date the item arrived to you. Shipping charges will not be refunded.

Final sale items include sale items or items purchased at a discount of 30% or more, jewelry/eyewear/hair accessories, bodysuits, and bralettes/bramis, seasonal items, beaded purse straps, fragrance items, and cosmetic items. Returned items must have original tag still attached. Returned items must be unwashed and unworn. Items that appear to be worn, have stains or pet hair, etc. may not be returned.

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 Holiday Return Policy:

At MAC Collection, we understand that holiday shopping is all about spreading joy and finding the perfect gifts for your loved ones. To make your holiday shopping experience even better, we are pleased to announce our extended return policy for the festive season!

Return Window Details: Any items purchased after November 1, 2025 can be returned for store credit through January 15, 2026. This means you have plenty of time to ensure that gifts are just right, whether they’re for family, friends, or yourself!

Returnable Items: Items that are normally final sale remain final. Please note that all returnable items must be in their original condition and packaging, with any tags still attached. For complete details on our returnable items, please refer to our standard return policy.

We hope this extended return window gives you peace of mind while you shop. Thank you for choosing MAC, and happy holidays!