So sorry your purchase wasn't just right! We are able to offer fast and easy returns with our self serve return feature. To start a return, log in to your account and navigate to your orders page. Select the order and then the item you wish to return, then select "Request Return". Once we receive your request, you will be emailed a return label if the item is returnable. If you do not have an online account but wish to return an item, please send us an email at hello@shopmaccollection.com and we will get back with you with a return label ASAP.

Store credit will be issued via email once we receive your return.

Clothing items may be returned within 30 days of receiving order for store credit only. To return an item from an online order for store credit, you must ship the item within 30 days of the date the item arrived to you. Shipping charges will not be refunded.

Final sale items include sale items or items purchased at a discount of 30% or more, jewelry/eyewear/hair accessories, bodysuits, and bralettes/bramis, seasonal items, beaded purse straps, fragrance items, and cosmetic items. Returned items must have original tag still attached. Returned items must be unwashed and unworn. Items that appear to be worn, have stains or pet hair, etc. may not be returned.

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At MAC Collection, we understand that holiday shopping is all about spreading joy and finding the perfect gifts for your loved ones. To make your holiday shopping experience even better, we are pleased to announce our extended return policy for the festive season!

Return Window Details: Any items purchased after November 1, 2024 can be returned for store credit through January 15, 2025. This means you have plenty of time to ensure that gifts are just right, whether they’re for family, friends, or yourself!

Returnable Items: Items that are normally final sale remain final. Please note that all returnable items must be in their original condition and packaging, with any tags still attached. For complete details on our returnable items, please refer to our standard return policy.

We hope this extended return window gives you peace of mind while you shop. Thank you for choosing MAC, and happy holidays!